Client Delight Programs

Our Client Delight program is a cluster that includes module implementation, Cognos, and other technological services to our clients.

At times, an organization is not sure which services are the best for their operational needs, or it may so happen that they need a whole bunch of services at once.  Whether it is Costpoint, Cognos, or Database Analytics, our Client Delight Program is the right choice for your company. Here, you will receive the benefits of a range of services that you can use at your convenience in the given period of subscription. You can access all the Deltek product solutions under one scheme without having to worry about buying several products.

It doesn’t only guarantee the benefits of all the programs, but is budget-friendly too. It is a smart approach for any level of organization without being too heavy on your pockets.

  • System installation/ Application upgrade
  • Module Implementation / Re-engineering
  • Re-engineering of System / Application
  • Adding / setting-up new Companies
  • Query Handling / Error resolution / Troubleshooting
  • Consulting on all application areas
  • Analysis and Reconciliation of Reports
  • Database Upgrades / Maintenance / Backup services
  • Custom User Manuals / Documentation
  • DCAA Audit Support
  • Month / Year Close Support
  • Billing, Payroll and Leave Support
  • Data Uploads – Pre-processors
  • Installation and configuration of IBM Cognos
  • Security Implementation
  • Meta data modeling & Publishing Report Packages
  • Dashboards, Map Reports & Score-carding
  • Multidimensional Cubes & “What-if” analysis
  • Task or Event Management
  • Load Balancing & performance tuning implementation
  • Training on BI Reporting tool with its best proven practices
  • Security Analysis
  • Dynamic Reports, Charts & Reports Bursting
  • Content store backup
  • Load Balancing & Performance Tuning analysis
  • MIS Reporting
  • Features & Functionality workshop
  • Information / Assistance on Upgrades & Patch Application
  • Data Cleansing Services
  • Creating Custom Interfaces
  • Database Management
  • Database Mirroring
  • Database Security
  • Performance Tuning